Responsible Gaming at 62bd — Your safety is our priority
62bd believes that online gaming is enjoyable only when played consciously and within limits. We are committed to ensuring a safe and healthy gaming experience for you.
Gaming is entertainment, not addiction
At 62bd, we always believe that using an online casino and betting platform is a form of entertainment — it should never be seen as a source of income or a solution to financial problems. Responsible gaming means knowing your limits, setting a budget, and taking breaks when needed.
Our platform offers multiple self-control tools to help you build healthy gaming habits. From setting deposit limits to temporary or permanent self-exclusion — all protection measures are available at 62bd free of charge.
Age Requirement
To create an account and participate in gaming at 62bd, you must be 21 years of age or older. Age is verified during registration, and identity documents may be requested in cases of doubt.
The Six Pillars of Responsible Gaming
Following these principles will keep your gaming experience enjoyable and safe at all times.
Set a Budget
Before you start gaming, set a specific budget that you can afford to lose. Do not exceed that limit. Never use money from your living expenses or savings for gaming.
Stick to Time Limits
Set a time limit before each gaming session. Do not play for long stretches without a break. Take regular breaks and spend quality time with your family.
Do Not Play on Emotion
Avoid gaming when you are feeling frustrated, angry, or under stress. The urge to bet more in order to recover losses is known as "chasing losses" — this is extremely dangerous.
Gaming is Entertainment Only
Do not think of gaming as a source of income. Casino games or betting do not guarantee long-term profit. Keep the mindset that this is for entertainment only.
Keep Your Account Secure
Do not share your login details with anyone. Make sure no one else can use your account — especially underage members of your household.
Do Not Hesitate to Seek Help
If you feel that gaming is getting out of your control, contact 62bd support immediately or seek professional help. Asking for help is a sign of strength.
62bd's Protection Tools
By using the self-control features available on our platform, you can keep your gaming experience healthy on your own terms.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Lowering the limit takes effect immediately; a waiting period applies for increasing it.
Loss Limit
Set in advance the maximum amount you are willing to lose within a given period. Once that limit is reached, your session will end automatically.
Session Time Limit
Set the maximum duration for each gaming session. When the time is up, the system will alert you or close the session.
Cooling-Off Period (Time-Out)
If you want to take a break for a few days, you can set a time-out from 24 hours up to six weeks. During this period, you will not be able to log in to your account.
Self-Exclusion
If signs of gaming addiction appear, you can request to exclude yourself from the platform for a minimum of 6 months or permanently. Once it takes effect, it cannot be easily reversed.
Stop Promotional Communications
You can turn off all bonus offers and promotional emails from us at any time. Contact support and we will action this immediately.
Signs of Problematic Gaming
If any of the following signs appear in you or someone you know, help should be sought immediately.
- You are spending more than your allocated budget and this keeps happening repeatedly.
- You notice a tendency to place larger bets in order to recover money you have lost.
- You want to stop gaming but cannot, or you feel restless when you do stop.
- You are hiding your gaming habits from family or friends.
- You are taking on debt or dipping into savings to cover gaming expenses.
- You are prioritising gaming over work, studies, or personal relationships.
- You are turning to gaming to cope with stress, loneliness, or frustration.
Helpful Tips for Safe Gaming
Following these tips will allow you to enjoy gaming as a healthy form of entertainment.
- Set a daily or weekly budget and time limit before you start gaming.
- Never game when you are tired or under the influence of alcohol.
- Keep a light mindset — do not see gaming results as a personal success or failure.
- Take regular breaks, go for a walk, and spend time with your family.
- Ask yourself every week — is gaming still fun for me, or does it feel like an obligation?
- Let the people close to you know that you enjoy online gaming — transparency is the foundation of healthy habits.
- If it feels like things are getting out of hand, let us know via live chat right away — without hesitation.
Protecting Children and Teenagers
62bd does not support gaming access for any minor. Our appeal to parents and guardians.
Parental Controls
Use parental control software on your device to protect children from gaining access. Always keep your login details private.
Age Verification Process
62bd verifies age at the time of registration. In cases of doubt, a national identity card or other documentation may be requested, and the account remains restricted until verification is complete.
Report Suspicious Activity
If you suspect a minor is using the platform, notify us immediately at [email protected] — we will take swift action.
Contact Us
For any concerns about gaming, the 62bd support team is always here for you.
24/7 Live Chat
Connect with our live chat support in Bangla at any time. Requests related to responsible gaming receive the highest priority.
Email Support
Send important requests such as self-exclusion or deposit limits by email to: [email protected] — we will respond promptly.
Professional Support
Gaming addiction is a health issue and professional treatment is available. Do not hesitate to consult a mental health professional or counsellor.
Enjoy the 62bd Gaming World Safely
Enjoy our slots, cricket betting, and casino games in line with our responsible gaming policy.
Responsible Gaming FAQ
Answers to frequently asked questions about responsible gaming.