LEGAL · TERMS

62bd Terms and Conditions

Please read this document carefully before using our platform — it defines the relationship between you and 62bd.

1

General Introduction

These Terms and Conditions ("Terms") apply to the use of the 62bd platform and all its associated services ("Services"). By accessing 62bd through the website, mobile version or any digital channel, you are considered to have automatically accepted these Terms.

"62bd", "we", "our" refers to the organization operating this platform. "User", "you", "your" refers to any person, registered or unregistered, who accesses the platform.

Important: These Terms are a legal document. If anything is unclear, please contact our support team.

62bd is a safe and reliable online gaming platform. We use SSL encryption and advanced data protection technology to keep your personal and financial information secure. We are committed to ensuring fair play.

2

Eligibility and Age Requirements

To use 62bd services, the following conditions must be met:

  • You must be at least 21 years of age. This service is available only to those aged 21 or above.
  • You must not be a resident of any country or region where online gaming is completely prohibited.
  • You must operate under your own name and using your own funds.
  • You are of sound mind and are using this platform voluntarily.
  • You have not previously placed yourself under a self-exclusion.
Age Verification: 62bd may request an identity document or official government document for age verification at any time. Withdrawals may be placed on hold until verification is complete.

Use of this platform by minors is strictly prohibited. We ask guardians to take the necessary steps to prevent minors from gaining access.

3

Account Registration and Management

3.1 Registration Process

To create an account on 62bd, you must provide accurate and complete information. We reserve the right to cancel any account where false or misleading information has been provided.

  • Each individual may create only one account. If multiple accounts are created, both accounts will be closed and all bonuses will be forfeited.
  • The name, date of birth and identity document number used at registration cannot be changed afterwards.
  • Only one account may be operated from a single device, a single IP address or a single household.

3.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. Sharing your account with third parties is prohibited.

  • If you suspect unauthorized access to your account, notify our support team immediately.
  • 62bd will not be held responsible for any loss resulting from an account operated by a third party.
  • Accounts that remain inactive for an extended period may be automatically deactivated.

3.3 KYC Verification

For the purposes of security and fraud prevention, 62bd may request identity verification documents at any time. Failure to complete verification may delay the withdrawal process.

4

Deposits and Withdrawals

4.1 Deposits

The following methods can be used to deposit funds on 62bd: bKash, Nagad and Rocket. A minimum deposit amount applies.

Minimum Deposit: ৳200 (per method). Deposits are generally credited to the account instantly.
  • Deposits must be made only from the user's own mobile banking account.
  • Depositing using a third party's account is prohibited.
  • If a deposit is delayed due to a technical issue, please contact the support team with your receipt.

4.2 Withdrawals

Withdrawal requests are processed after verification is complete. Withdrawal amounts and timeframes are outlined below:

Minimum Withdrawal: ৳1,000. Standard withdrawal processing time: 15 minutes to 2 hours.
  • Withdrawals can only be made using the same method used for the deposit.
  • Funds related to a bonus cannot be withdrawn until the wagering requirements for that bonus have been met.
  • 62bd reserves the right to place withdrawals on hold in the case of suspicious activity.
  • Multiple withdrawal requests made within a given period may be combined into one.
5

Bonuses and Promotions

5.1 Welcome Bonus

New users will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳10,000. Wagering requirements must be met before this bonus can be withdrawn.

Wagering Requirement: The bonus amount must be wagered 15 times. Example: for a ৳1,000 bonus, a total of ৳15,000 must be wagered.
  • The welcome bonus can be received once per account only.
  • The minimum deposit to receive the bonus is ৳200.
  • Bonus balance cannot be withdrawn directly.
  • If the bonus is not used within the specified timeframe, it will expire.

5.2 VIP Program

The 62bd VIP Program has three tiers: Bronze, Silver and Gold. You can advance to a higher tier through regular activity.

  • Bronze: weekly cashback up to 0.3%.
  • Silver: weekly cashback up to 0.7%.
  • Gold: weekly cashback up to 1.0%.
  • 62bd reserves the right to modify VIP benefits at any time.

5.3 General Bonus Terms

  • A bonus offer can be taken advantage of only once, unless otherwise specified.
  • If any form of manipulation or fraud is suspected in connection with bonus activity, the bonus will be cancelled.
  • Each promotion may have its own detailed terms and conditions, which will be published on the promotions page.
  • 62bd reserves the right to modify or cancel bonus offers.
6

Gameplay and Fair Play

All games on the 62bd platform are conducted fairly and transparently. We work with world-class game providers such as Pragmatic Play, PG Soft, JILI, Spribe and others.

  • The outcome of all games is determined by Random Number Generator (RNG) technology.
  • No game outcome is predetermined or controllable.
  • If a game is interrupted mid-session due to a technical fault, the wagered amount will be refunded.
  • In the event of an error displayed in the game rules or interface, the correct rules will apply.
  • Betting history and results will be stored in the account for a specified period.
Dispute Resolution: If there is a dispute regarding the outcome of any game, our support team must be notified within a maximum of 72 hours. A decision will be made following a review of server logs and will be considered final.
7

Prohibited Activities

The following activities are strictly prohibited. Violation of these prohibitions will result in account closure and the relevant funds may be forfeited:

  • Attempting to obtain bonuses through fraudulent means (bonus abuse).
  • Creating multiple accounts or using another person's account.
  • Engaging in money laundering or suspicious financial activity.
  • Using software, bots or other automated methods to play games.
  • Exploiting system vulnerabilities or technical errors to gain an unfair advantage.
  • Harassing, abusing or threatening other users.
  • Creating an account under a false identity or submitting fake documents.
  • Copying or distributing platform content without permission.
Warning: 62bd reserves the right to take immediate action if suspicious activity is detected, without prior notice.
8

Privacy and Data Protection

62bd places the highest importance on protecting your personal information. To learn more about how we collect, store and use your information, please read our Privacy Policy.

  • Your personal information is protected by SSL encryption.
  • We do not sell your information to third parties.
  • Information may need to be provided to authorities due to legal obligations.
  • You may request that your information be corrected or deleted.
  • Cookies are used to improve the user experience.
9

Limitation of Liability

62bd is not liable in the following cases:

  • Interruption to games or transactions due to loss of internet connection.
  • Any loss caused by issues with the user's device or software.
  • Delays or failures by third-party service providers (payment gateways, game providers).
  • Financial loss due to unexpected technical faults or server outages.
  • Theft or loss of account information due to the user's own negligence.
Maximum Liability: In any circumstances, 62bd's liability is limited to the amount of the transaction in question.

The 62bd service is provided on an "as is" basis. No guarantee of uninterrupted or error-free service is given. However, we are always committed to providing the highest quality of service.

10

Account Suspension and Closure

10.1 Account Closure by 62bd

62bd may suspend or permanently close any account in the following circumstances:

  • Violation of any clause of these Terms.
  • If evidence of fraudulent or unlawful activity is found.
  • If registration using false information is proven.
  • If age verification fails.
  • Upon instruction from legal authorities.
Forfeiture: If evidence of prohibited activity is found, the account balance and bonuses may be forfeited.

10.2 Account Closure by User

You can request to close your own account at any time through our support team. Any pending withdrawals should be completed before closure.

11

Responsible Gaming

62bd places the highest importance on responsible gaming. We believe gaming is for entertainment and we are committed to ensuring it does not become a source of problems.

  • Set Limits: You can set daily, weekly, or monthly deposit limits.
  • Self-Exclusion: If needed, you can temporarily suspend your account for a specific period.
  • Take a Break: Do not play when you are tired or acting on emotion.
  • Seek Help: If you notice signs of gaming addiction, consult a specialist.

To learn more about responsible gaming, visit our Responsible Gaming page.

12

Terms & Conditions Changes

62bd reserves the right to change, amend, or update these terms and conditions at any time. Updated terms will take effect from the date they are published on the website.

  • For significant changes, a notice may be sent to the registered email address.
  • Continued use of the platform after changes have been made will be considered as acceptance of the new terms and conditions.
  • You have the right to close your account if you do not accept the new terms and conditions.
Advice: Visit this page regularly and keep an eye on the date of the latest update.
13

Contact & Support

If you have any questions, complaints, or need assistance regarding these terms and conditions, please contact us:

  • Instant support in English is available 24/7 via live chat.
  • Email: [email protected]
  • Our support team is always ready to help you.

Any questions about the terms and conditions?

Our support team is always ready to help in English, 24/7.

Chat with us on Live Chat — [email protected]